It clearly indicates that the phones with versions under 4.0, for example, Galaxy S2 cannot make use of a smart switch. The versions supported by Samsung Smart Switch are above the Android 4.0 operating system.So if you are trying to use the smart switch on your iPhone (not in the USA), then you will have a hard time doing it as it's's just not possible. This app is only compatible with iOS devices in the United States.However, if you still face Samsung smart switch not compatible issue, then make sure of a few things. Part 2: Check the Main Not Compatible IssueĪs far as Samsung Smart Switch not compatible issue is concerned, it usually doesn't come up with most of the Samsung Galaxy devices. There is space constraint that is restricting the Smart switch to open and function normally.Įach of these issues can be easily fixed, so don't stress and keep reading the entire article to know the solutions for the most common reasons.There is a need to update the software.The USB cable that you are using is defective and not functioning properly.The connection is being interrupted by some kind of software's.The process of installation was not executed properly.The drivers are unable to load automatically.Your device is not compatible with a smart switch.Although most of these below-mentioned issues can be solved by reinstalling the app or rebooting the PC, however, in some cases, you need to perform other necessary actions. Here is a list of issues that could most likely be causing the malfunctioning of our Samsung Smart Switch. If your Samsung smart switch is closing randomly, there could be many possible reasons for that. Using this method, you can safely transfer all your data to a new phone without worrying.Part 1: Main Culprits for Samsung Smart Switch Randomly Closes/Crashes This method will work even if your touch screen isn't responsive anymore. Or, if you want to use Smart Switch on your phone, you can also install the Smart Switch app using the remote control feature of AirDroid on your phone. Then you can use the Smart Switch app to transfer all the data from your computer to your phone. You can save all your data from here and download them to your computer. So having AirDroid installed on your phone is a lifesaver in conditions like this.Īs long as the AirDroid app is installed on your phone, you can log in to your AirDroid account from the web version of AirDroid and access your phone's contents. You can use Airdroid Personal to remotely access your phone and control it to save all your data. In case your old phone has a cracked screen or a touch screen that does not work, it can be very frustrating having the device in your hand but unable to access or save any of your data.īut there's a way to salvage all your data. In some cases, when you are switching to a new phone, your old one is broken. Part 3: How to Use Smart Switch with Broken Screen Then once your device is connected, you should be able to click on the blue Ok button, and your firmware will start to be flashed. You will see a few warning messages pop up, and click Ok on all of them. You should see a pop-up screen, where you will click on the Device Initialization tab.Įnter the device information you noted down before, and connect your phone, which was in Download mode. Then choose the Emergency Software Recovery and Initialization option. Now launch the Smart Switch app on your computer and click on More. Remember to note these down because you will need them. Then press the physical Home button on your phone, and you should get to see your phone's IMEI number and Serial number. To do this, shut down your phone, and then once the power is gone, press and hold the Volume Down button and the Home button on your phone simultaneously until you see the Boot screen pop up. Then you take your old phone and put it on Download mode. Download the Smart Switch app on your computer, install it, and set it up. The great news is that you can use the Smart Switch app to flash your firmware if something like this happens to you. You wipe out everything from the phone, hoping this wipes out the virus. Flashing the firmware means that you restored the phone to its original state when you bought it. You might need to flash your firmware if you are having trouble with your phone or if there is a virus. Part 2: How to Use Smart Switch to Flash Firmware
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